Poly RealPresence Group 500

Poly RealPresence Group 500

Vibrant video collaboration for group conferences in an easy to use and sleek design

The Poly RealPresence Group 500 solution is perfect for conference rooms and any other collaborative situations, right from compact and small meeting rooms to larger rooms with multiple screens. Energized audio and video performance and an interactive content collaboration drive users closer together and fetch meaningful conversation for geographically scattered teams. The compact and sleek design is effortlessly hidden out of sight, keeping your rooms free from disturbances.

Effectively collaborating and sharing content across incongruent teams is highly critical. There are multiple ways to share and collaborate, letting each team use the approach most suited to their needs and style, with the Poly RealPresence Group 500 solution. From whiteboarding-annotating to sharing the programs and applications on a desktop or tablet–all devices included as a part of a cohesive and collaborative video session.

Conference rooms come in all sizes and shapes, but it is important to give away a great experience for all the participants, irrespective of the room size. The Poly RealPresence Group 500 solution affords various options ensuring that all the participants can see and be seen, no matter where they sit.

  • Poly EagleEye Producer uses pioneering facial-tracking systems to frame precisely all room participants, or simply focus on the person who speaks, whichever you prefer, disregarding the “bowling alley” view which is often faced in video calls
  • For an intricate feel, Poly EagleEye Director II comes with the top performance speaker tracking experience, projecting the body language for higher impact and better productive video collaboration
  • The Poly EagleEye IV camera offers extraordinary visual clarity, 12x or 4x zoom and an optional wide-angle lens adapter, allowing you to capture everyone clearly even in odd-shaped rooms
  • For compact rooms, the Poly EagleEye Acoustic camera consumes less than a minute to mount on a flat-panel display and offers excellent 1080p image quality

Use the optional inbuilt multipoint to host your video calls with up to 6 participants especially in HD quality. Additional support for dual monitors aids the participants of the meeting to see everything with better clarity with greater impact. For a protective solution, Poly RealPresence Medialign product line carries the industry’s best video collaboration with an innovative, modern strategy that deploys anywhere in a few minutes.

For more insights on the benefits of the RealPresence Group 500, please see the RealPresence Group Series family brochure.

Poly RealPresence Group 500 | Benefits

  • Simple to use, with the one-touch dial from the integrated calendar and the Skype for Business interface on the optional RealPresence Touch
  • Adaptive as well as interactive content collaboration enables distant teams to work more closely together
  • High-performance content quality and video so everyone can view and share without finding the middle ground
  • Easy installation and compact design for quick deployment
  • Apposite the solution to meet the requirements of each individual in the conference room with a flexible camera and accessory options for best user experience and a cost-effective deployment

Poly RealPresence Group 500 | Product Specifications

Packages include:

  • RealPresence Group 500 codec
  • Cable bundle
  • Remote control
  • EagleEye IV 4x camera and RealPresence Group Microphone Array, or EagleEye Acoustic camera

Video standards and protocols:

  • H.261, H.263, H.264 AVC, H.264 High Profile, H.264 SVC, RTV
  • H.239/BFCP for content sharing
  • H.263 & H.264 Video error concealment

Video input:

  • 1 x HDCI
  • 1 x HDMI 1.3
  • 1 x VGA

Video out:

  • 2 x HDMI 1.3
    • One HDMI output enabled standard, second output enabled with optional license key

People video resolution:

  • 1080p, 60 fps from 1740 Kbps
  • 1080p, 30 fps from 1024 Kbps
  • 720p, 60 fps from 832 Kbps
  • 720p, 30 fps from 512 Kbps
  • 4SIF/4CIF, 60 fps from 512 Kbps
  • 4SIF/4CIF, 30 fps from 128 Kbps
  • SIF (352 x 240), CIF (352 x 288) from 64 Kbps
  • QCIF (176 x 144) from 64 Kbps
  • w288p from 128 Kbps
  • w448 from 384 Kbps
  • w576p from 512 Kbps

Content video resolution:

  • Input
    • HD (1920 x 1080i), HD (1920 x 1080p)
    • WSXGA+ (1680 x 1050)
    • UXGA (1600 x 1200)
    • SXGA (1280 x 1024)
    • WXGA (1280 x 768)
    • HD (1280 x720p), XGA (1024 x 768)
    • SVGA (800 x 600)
  • Output
    • HD (1920 x 1080i)
    • HD (1920 x 1080p)
    • WSXGA+ (1680 x 1050)
    • SXGA+ (1400 x 1050)
    • SXGA (1280 x 1024)
    • HD (1280 x 720p)
    • XGA (1024 x 768)
    • VGA (640 x 480)
  • Content frame rate
    • 5–60 fps (up to 1080p resolution at 60 fps)
  • Content Sharing
    • Poly® People+Content™ IP and Poly Pano app support
    • VbSS content in Microsoft environments

Audio input:

  • 1 x RealPresence Group microphone array input port (supporting a total of 2 microphone arrays)
  • USB headset support
  • 1 x HDCI (camera)
  • 1 x HDMI
  • 1 x 3.5mm stereo line-in

Audio output:

  • 1 x HDMI
  • USB headset support
  • 1 x 3.5mm stereo line-out

Other interfaces:

  • 2 x USB 2.0
  • 1 x RS-232, 8-pin mini-DIN

Audio standards and protocols

  • 22 kHz bandwidth with Poly® Siren™ 22 technology, AAC-LD (TIP calls), G.719 (Live Music Mode)
  • 14 kHz bandwidth with Poly® Siren™ 14 technology, G.722.1 Annex C
  • 7 kHz bandwidth with G.722, G.722.1
  • 3.4 kHz bandwidth with G.711, G.728, G.729A

Poly® Constant Clarity™ technology

  • Automatic gain control
  • Automatic noise suppression
  • Keyboard noise reduction
  • Poly® NoiseBlock™ technology
  • Live music mode
  • Instant adaptation echo cancellation
  • Audio error concealment
  • Poly® Siren™ Lost Packet Recovery technology
  • Poly® StereoSurround™ technology
  • Active Lip Synchronization

Other supported standards

  • H224/H.281, H.323 Annex Q, H.225, H.245, H.241, H.239, H.243, H.460
  • BFCP (RFC 4582)
  • TIP


  • IPv4 and IPv6 support
  • 1 x 10/100/1G Ethernet
  • Auto-MDIX
  • H.323 and/or SIP up to 3 Mbps
  • Poly® Lost Packet Recovery™ (LPR™) technology
  • Reconfigurable MTU size
  • RS232 with API support
  • Web Proxy support—Basic, Digest
    and NTLM
  • Simple Certificate Enrollment Protocol (SCEP)


  • Microsoft Lync and Skype for Business certification, including Skype for Business Online / Office 365
  • IBM® Sametime™ support
  • Zoom Meetings interoperability
  • BlueJeans Cloud Services Interoperability
  • Microsoft® Office Communications Server integration
  • Microsoft® ICE support


  • Media Encryption (H.323, SIP): AES-128, AES-256
  • Authenticated access to admin menus, web interface, and telnet API
  • H.235.6 support
  • FIPS 140-2 Validated Cryptography(Validation Certificate #1747)

PKI/Certificate Management:

    • SSL 3.0, TLS 1.0, 1.1, 1.2
    • Self-signed and CA-signed certificate support
    • CRL and OCSP-based certificate revocation checking
  • Network intrusion detection system
  • Local account password policy configuration
  • Security profiles
  • Web UI/SNMP Whitelists
  • API via Telnet and secure SSH interfaces

Poly RealPresence Group 500 Options

  • Poly Pano
  • Poly® RealPresence® Touch™
  • Poly® EagleEye™ Cube camera
  • Poly® EagleEye™ Producer
  • Poly® EagleEye™ Director II
  • Poly® SoundStation® IP 7000 conference phone integration
  • Poly® SoundStructure® integration through a digital interface

Software options

  • Skype for Business and Lync Integration (including Skype for Business Online / Office 365)
  • TIP interoperability
  • Enhanced display license for 2nd monitor and touch monitor support
  • 1080p license, providing up to 1080p60 for people and content


  • Auto sensing power supply

Typical operating voltage/power

  • 37VA @ 120V @ 60Hz
  • 37VA @ 230V @ 50/60Hz
  • Typical BTU/h: 65

Environmental specification

  • Operating temperature: 0 to 40 °C
  • Operating humidity: 15 to 80%
  • Non-operating temperature: -40 to 70 °C
  • Non-operating humidity (non-condensing): 5 to 95%
  • Maximum altitude: 10,000 ft

Physical characteristics

  • RealPresence Group 500 base box
    • 11.3” H x 1.2” W x 4.8” D
    • 2.45 lbs


  • One-year return to factory parts and labor

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